I have made it my mission to get as many people as possible to stay away from this casino. Go to the Turning Stone or any other casino but stay away from Rivers. I got home and my family and I ripped up our slot cards. A supervisor with no customer service skills and empathy only gives Rivers a bad name. That supervisor was a told jerk and should be fired. Seems the tourney only works on some slot machines per the front desk. Explained I never used the points on free play but horrible desk supervisor said to bad and nothing could be done. Was told somehow I used $50 worth of points trying to find the tourney. Couldn't figure out how to get it to work. Went on senior day where you could do a slot tourney on machine. Defentily not an organization I would ever apply to again. I had already blamed myself for my failure, but Dominic's the kind of guy that takes any sort of critism into disrespect. I've never seen an organization that is not opened to any constructive critism. He basically scolded me and told me he already notified his superiors, without even clarifying anything. Instead of sitting down with me, and trying to figure out why I said what I said. Dominic being the guy he is took constructive critism as not showing accountability, and blaming people for my failures, which I clearly stated in the text wasn't what I was trying to do.

I literally started the text with I know I didn't preform my best. I one day sent him a text msg letting him know how I felt during my audition. Dominic the guy that oversees all the rivers dealers, really isn't a nice guy. I'm gonna leave my review based on an employment standpoint.

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